HSP M 101 Lecture Notes - Lecture 11: Brainstorming, Foodservice, Operating Budget

• School: Iowa State University
• Department: Hospitality Management
• Course: HSP M 101
• Professor: carolineebert

Document Summary

Chapter 2 leaders facilitate the planning process. Leader"s main task is to inspire people, manager"s main task is to run the place properly. Seek suggestions from people, especially employees or clients. Done at the correct department level- ex- you wouldn"t ask the ceo about food. Mutual respect, must be earned and evolves over time. ~all employees should know how their work relates to the short and long term goals of their organization. Brainstorming- a group problem- solving technique that involves the spontaneous contribution of ideas from all members of the group. Current and accurate information is the foundation for successful planning. Collect information as part of your daily routine. State, national, and international events keep up with current events. The best plans need to be updated and maybe even revised completely, never set in stone. Set of standards that guide restaurant & foodservice operations. Definition-the foundation for developing the vision and mission statement (not to be confused with ethics)