MGMT 310 Lecture Notes - Lecture 1: Chief Operating Officer
16 Sep 2016
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Document Summary
Efficiency: getting work done with min, effort and expenses. Effectiveness: accomplishing task that help fulfill organizational objectives. All managers need certain skills that vary among different types of management. Context for change, get but in from everyone else, top managers scan the environment. First line managers: train and supervise performance of non-managerial employees. Team leaders: facilitate team activates to accomplish goals. Transition into management: one thing that happens is; delegation issues. Henry misburg he followed around ceo"s, brief meetings, lots of phone calls. Liaison, have to coordinate with outside people: informational rolls. Spokesperson: share info with people outside of org: decision rolls. Disturbance handler: responds to pressures and problems that require immediate attention and action. Conceptual skills: see the org as a whole, how do parts affect other parts, how does it interact with the environment. Motivation to manage: how enthusiastic to manage the work of others.
