CMST 2064 Lecture 7: Midterm Study Guide
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1, 2, 3, 7, 8 no need to focus on names of people and dates, just theories study rundown: Know types of feedback that are positive (cid:523)do understand(cid:524), negative (cid:523)don"t understand(cid:524), and ambiguous (cid:523)can"t tell if they"re understanding or not(cid:524) Communication networks: channels- connections between people. Either have no channel (cid:523)peeps don"t talk) One channel- only goes in one direction. Two channel- communication goes both ways happen. Four horseman of the apocalypse- relationship that lead to bad things. Anderson"s 5 phases of group formation- a few questions on which phase is: like starting a new job, anticipating job, figuring things out, then you which quit job . You remember 50% of information after someone says it. 5-10% after a week: listening retention- 50% right after, 5-10% after a week. Qualities that define open system interdependence: hierarchy, balance, equifinality , etc. Being introverted or extroverted individual vs group: conflict vs. cohesion , performing, adjourning, norming, etc , socializing new member.
