MGT 291 Lecture Notes - Lecture 1: Succession Planning, Operant Conditioning, Random Variable
Document Summary
Strategic reasons: management through objectives, down the pyramid, providing feedback allows the bottom layer to meet their goals and improve performance and that travels up the pyramid. Motivational reason: if you are doing a good job, keep it going, if they are not doing a good job, get them to change their behavior. Developmental reason: change if you are not doing a good job, helps you learn and develop skills. Hr administrative: help hr make decisions, promotions, layoffs, compensation, succession planning, training/development (micro or macro level, hiring/recruiting. Feedback from self, manager, peers, subordinates, and customers. Sources of feedback: others, self, work/job itself. Self: pros: self reflection, cons: might rate yourself higher. Early 1900s, at the time somewhat new thinking. Variable reinforcement will make the behavior occur more/longer when you stop the reinforcement: may not notice you aren"t getting responses for a while.
