COM 112 Lecture 12: Chapter 12
30 Mar 2017
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An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interferences from the other party in achieving their goals. Dragging in every complaint, past and present. Responding to a complaint with another complaint. One of the most difficult things to do in an argument is to listen without responding try and find the real issue at play (hidden agenda) Now have to work on managing our own emotions. Cross-complaining and yes-butting = failing to engage in that acknowledgement of the other person. Rejecting or resisting every suggestion or solution. I"ll talk to you once you fix what you"ve done wrong when they don"t. Focusing on what you"re going to say next and not paying attention to what your partner is saying now. Does not mean one always has to give in. But if you never compromise or want to collaborate/accommodate/compromise, its problematic. Saying i"m more important than this relationship .
