37:533:301 Lecture Notes - Lecture 32: Cooperative Education, Tacit Knowledge, Blended Learning

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Implementation: training methods: on-the-job training (ojt): training that occurs when a manager or coworker teaches an employee how to perform some aspect of a job in the actual job location rather than in a separate training location. Employees doesn"t have to take time away from the job and they are productive while being trained. Also, training could be customized based on the preference of the trainee. That said, the trainer has a vital role in the success of training delivery. Also, trainees might slack at work or make mistakes that might irritate customers or negatively affect the productivity of the unit. Common methods of on-the-job training is internships and cooperative education programs. Both mix between formal education and practice: operations and procedures manuals: provide input on company policies and procedures in addition to operational guidelines. Because they are explicit, employees can refer to them whenever needed. They are easily disseminated and could be massively distributed.

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