37:533:301 Lecture Notes - Lecture 2: Absenteeism, Paq, Job Satisfaction

• School: Rutgers University
• Department: Human Resource Management
• Course: 37:533:301
• Professor: methot

Document Summary

Strategic approach to the management of the people working there who individually and collectively contribute to the achievement of the objectives of the business with the goal of improving their attitudes and behaviors. The people are the most important piece of the business. Designing jobs and planning for the workforce. How to keep them happy and make them stay. Resource based view (rbv): organizations has lot of potential resources. The value of resources depends on several factors. None of these can be easily copied. The container store: product is not imitable but the customer service is. Compensation: pay 50% - 100% more than competitors. Separation: turnover rate 15%-25% (saves them money) Fortune 100s best to work in 2015. 100 best firms outperformed their matches over a 5 year period (due to hr) (7. 05% decrease in turnover) -- saves them money! (,000 increase in stock market value per employee) It"s likely you will work for a poor manager.