37:533:301 Lecture Notes - Lecture 9: Critical Incident Technique, Equal Pay For Equal Work, Purchase Order

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Major theme of last session: quality, and qualities we want in employees, methods to improve employee motivation & satisfaction through. Job enlargement: the assignment of additional tasks of a similar level of difficulty and responsibility to employees: increase the volume and variety of tasks, less boredom and fatigue, makes people more interested in their job. Job descriptions: a written summary of specific tasks, responsibilities and working conditions of a job. Job identification specifying important aspects of job: department, salary range, position grade and level, essential duties and responsibilities, occasional duties and responsibilities, to whom the employee reports to and responsible to etc. Job descriptions do not need to be boring. Job context: work setting, work attire, body positioning, environmental conditions, job. Interview: job analyst conducts structured interviews of jobholder and supervisor. Helps in identifying tasks, responsibilities, competencies and working conditions: questionnaire: standard questionnaire administered to large number of employees performing the job.

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