MGMT 309 Lecture Notes - Lecture 2: Industrial Revolution, Henri Fayol, Human Behavior
26 Jan 2019
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Document Summary
He devised the four step method to overcome the problem: frank and lillian gilbreth, developed numerous techniques and strategies for eliminating inefficiency, henry gantt, harrington emerson. Integrated scientific and administrative management: max weber, studied efficient organizational structure: bureaucracy, chester barnard, wrote about the acceptance of authority, classical management today, contributions, laid the foundation for management theory, made management a valid subject of study. Identified key processes, functions, and skills: limitations, best used in simple, stable organizations, universal procedures may not be appropriate in some settings, employees not viewed as resources but viewed as mechanical parts. "20s: charles lindberg flew across the world, babe ruth, assembly line, poor working conditions, benefits almost nonexistent, autocratic supervision, hawthorne company. Industries had never tapped workers" real worth: must regard a business organization as a social system, care about satisfaction of workers and see the link to output. Includes maslow"s hierarchy of needs and douglas mcgregor"s.
