STHM 3329 Lecture Notes - Lecture 6: Strategic Planning, Management System, Psychographic

• School: Temple University
• Department: Sport, Tourism and Hospitality Management
• Course: STHM 3329
• Professor: Sheridan

Document Summary

Leaders focus on the intangible qualities of the corporate culture, its people and their place in the industry and the world. Managers maintain the process that supports and furthers the vision. Managers focus on tangible skill sets, procedures and processes to harness the vision and make it work within the organizational boundaries and the industry it supports. Top 10 differences between managers and leaders (scott williams) When the event planner allows the stakeholders to widely discuss the event ideas and plans, and waits for them to reach consensus before he or she offers their opinion. Team must be 100% at same level. A fluid style that takes into consideration the context of the environment and the individual being led. Leadership characteristics: integrity, persistence, collaboration, problem solving, vision, communication skills. The five phase event development process: research, design, planning, coordination, evaluation. Why do research: planning: what we did well, what we need to to improve.