MANA 444 Lecture Notes - Lecture 14: Charismatic Authority, Management Development, Transactional Leadership

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Developing managers is among the most important, complex, and difficult challenges faced by trainers today. This chapter explores what managers do (roles and functions), the critical skills they need, and the techniques and guiding principles (training design and delivery) that create the training experiences. Management is the process of getting things done, efficiently and effectively, through and with other people. Managerial development relies heavily on experiential techniques. Managerial behaviours are highly influence by the manager"s personality and preferences. Management development is a longitudinal and gradual process. The qualities and behaviours that shape the direction of the organization and that inspire others to pursue that direction in the face of obstacles and constraints. Leadership: a critical function of management: entrepreneur, allocates resources, negotiator, trouble-shooter. Leadership is a function of all management. Managers need to demonstrate leadership because they are responsible for attaining goals and keeping employees committed to goals. Skills: sets of actions performed that lead to valued outcomes.

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