MGT 300 Lecture Notes - Lecture 8: Adhocracy, Zappos, Organizational Culture

• School: University of Alabama
• Department: Management
• Course: MGT 300
• Professor: Eric Williams

Document Summary

8 organizational culture, structure, & design 2/27/2017 8:25:00 am. Organizational structure formal system of task & reporting relationships that coordinates & motivates an organization"s members to work together. Clan culture internal focus, values flexibility over stability & control: encourages collaboration among employees, emphasis on teamwork & individual initiative ex) southwest, zappos. Adhocracy culture external focus, values flexibility: creates innovating products by being adaptable, creative, & quick to respond to the marketplace ex) google. Market culture strong external focus, values stability & control: driven by competition & strong desire to deliver results; perform or die ex) kia, wall street financial firms. Hierarchy culture internal focus, values stability & control: formal, structured work environment aimed at achieving effectiveness through control mechanisms ex) gm, army, ups. Level 1: observable artifacts: physical manifestations such as manner of dress, awards, myths & stories about the company, rituals, etc, also includes visible behavior exhibited by managers & employees.