BMGT 301 Lecture Notes - Lecture 7: Netflix Prize, Amazon Video, Online Copyright Infringement Liability Limitation Act
11 Sep 2017
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Document Summary
Over the 4th quarter, they"ve added 7 million new customers, 73% came from international operations. In over 190 countries, all but china, north korea, and syria. 40 million are international, 40% people in the world have internet. Attempts to replicate amazon base, worry about customer base, profit later. Hastings regrets going public so early, because they meant showing your books and people would copy them. Straddling when a firm attempts to match the benefits of a successful position while maintaining its existing position. They had originally competed against blockbuster going instore and late fees, Collaborative filtering software that monitors trends among customers and uses the data to personalize the customer experience. Leveraging the public to solve a problem or perform a job usually done inside a company. Searching a database to only show certain records, per some user criteria. Users collaborating to create content, such as wikipedia. Churn rate the rate at which customers leave a product or service.
