PSYC 361 Lecture Notes - Lecture 23: Transformational Leadership, Transactional Leadership

• School: University of Maryland
• Department: Psychology
• Course: PSYC 361
• Professor: Jennifer Wessel

Document Summary

Leadership - social process through which an individual exerts influence to structure behaviors and relationships: leadership effectiveness leader emergence, power and influence are more important than the formal title. Ex. compliments, humor: hard tactics - exploit economic or tangible outcomes to directly influence target. Ex. threaten, punish, demand: rational tactics - emphasize reasoning, logic, and judgment to influence target. Ex. bargain, debate, point out pros and cons: non-rational tactics - emphasize emotionality and misinformation to influence target. Ex. plead, avoid discussion: unilateral tactics - don"t pursue recognition or cooperation from target in order to influence. Just do it because i said so" conversations: bilateral tactics - pursue recognition and cooperation from target in order to influence. Ex. persuade, deal-making, negotiating without taking no" for an answer. Bases of power: reward power - control distribution of rewards given to or offered to individuals. Tangible/impersonal (ex. professor can choose to have extra credit)