ECO 211 Lecture 9: Ch 9 class notes
24 Jun 2016
School
Department
Course
Professor
1
ECO 211 Full Course Notes
Verified Note
1 document
Document Summary
Do you need this product? (only encourage customers to buy what they need: 2. Why is retailing unique in regards to human resource management: 1. Labor costs account for a large percentage of expense: 2. Most customers actually have an encounter with a retail employee: 3. To increase employee engagement (more committed to the company) When you design structure form hr it should give you: 1. Responsibilities of each employee: 2. who everyone reports to. Centralization = when decisions are made at the corporate level. Decentralization = when decisions are made at the store level. 3 approaches to coordinate buying and selling: 1. Approved appreciation for the store environment: 2. Having everyone pay a visit to the stores (and work there for a brief time: 3. Winning the talent war = it is difficult to find good people. Have policies that are written and supervised: 2. Offer incentives (like bonuses and commissions: 3.
