MGMT 371 Lecture Notes - Lecture 13: Cultural Intelligence, Intelligence Quotient, Organizational Behavior
Document Summary
Organizational behavior: the study of interpersonal attitudes and preferences, behavioral dynamics, and organizational performance, outlines the processes that an organization uses to achieve success, learning about your strengths and weaknesses, your predispositions, and your personality. Interpersonal effectiveness: the ability to acknowledge and take responsibility for ones role in cultivating relationship and in communicating effectively with others, a greater awareness of others can lead to great awareness of yourself, wolfgang keller. Intelligence: a persons ability to profit from experience, acquire knowledge, think abstractly, and adapt to changes in the environment. Intelligence quotient (iq: a measure of the overall quality of an individuals mental abilities, 68% of the population has an iq score between 85-115. Models of intelligence: creativity, triarchic theory of intelligence. Contextual: cultural intelligence, emotional intelligence (cid:1) Creativity: the ability to combine or link ideas in new ways to generate novel and useful alternatives. Self-confidence and perseverance in the face of obstacles. Willingness to grow and openness to new experiences.
