CMN 120 Lecture Notes - Lecture 5: Social Skills, Descriptive Knowledge, Procedural Knowledge
Document Summary
Being competent is a skill, it"s something we learn and can work at. Decoding skills (receiving messages and knowing what those people mean) Encoding skills (can you create those messages effectively so that other people are able to understand what you"re trying to say, translating goals you have into an action, doing a behavior) Decision skills (being able to think about the different ways we can encode messages: knowledge. Knowledge comes first, and we create our skills after with that knowledge. Procedural knowledge (being able to look at context and knowing which is going to be appropriate/effective in a situation or not appropriate/ineffective) Declarative knowledge (predict potential outcomes based on us being competent or not competent) Motivation: if we don"t have motivation, we will probably not be a competent communicator, motivation can impact whether you will be a competent communicator or not, individual and situational (different personality characteristics that can affect motivation level)
