AH 4244 Lecture Notes - Lecture 5: Lump Sum, Career Development, Tort Reform
Document Summary
Know 2080- number of hours you work a year. Productivity is a concept of efficiency and cost containment. Develop targets of output targets of performance which may be individual or departmental. Tqm-participation of all stakeholders: get everyone out of their silos to work together to help the client. Consumer focused, focus less on profession and who you are and instead focus on customer. Cqi: creating standards, rationale for consumer- timely patient centered and equitable. When you"re an agency your accredited but can have part of agency that"s licensed, when you"re a healthcare professional you have a license. Certification- weaker, that you"ve graduated from acreddited program and taken exam but theres no practice act that prevents anyone from telling one what to do (dietetics can tell anyone what to eat) Accreditation- voluntary agency formed to put stamp of approval on organizations jcaho.
