SOP 3004 Lecture Notes - Lecture 6: United Airlines Flight 93

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5 steps usually leads to not intervening. Relying on the inaction of others to conclude that no help is needed. Ambiguous situation (think back to conformity) - no one else is helping, so we assume that we shouldn"t help. Informational social influence is not always correct (ex. Don"t rely on conformity - think for yourself whether someone needs help. Assuming that someone else has taken care of the problem already so you don"t need to help. The larger the crowd, the stronger this phenomenon. Ask people whether someone has already called the police, ambulance, etc. Delegate responsibility (specific tasks to specific people) If it"s you that needs help, ask specific individuals for specific help. Helping is more likely if benefits outweigh costs. Thanks from victim and observers, feel good about yourself, monetary reward. Someone performs a dramatic, heroic act, like storming the cockpit of united flight 93 to fight the terrorists (male)

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