MGMT 3000 Lecture Notes - Lecture 7: Delta Air Lines, Cost Leadership, Organizational Structure
30 Sep 2016
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Document Summary
August 2013 polling question- divisional to functional. After addressing microsoft"s purpose, mission polling- started changing microsoft"s organizational design & can work: set organizational-level goals. Organizational design- system, jobs, communication paths that you do to purse your strategy: should jobs be formalized, structured, examples: cost leadership, differentiation. Division of labor- manner in which work in a firm is divided among employees: adv. - creation of highly specialized jobs can help develop expertise or competency in a certain skill or function. Can easily be replaced and trained- fast food jobs: dis. Limit to how rewarding your job can be- cut french fries all day: degree of division of labor. Coordinating mechanisms: organizers- more control is warranted, extreme form- bureaucratic approach- uga (other management teacher is more like this than lyons) Most fast food restaurants, many industrial companies, state universities: behaviorists- lyons. Let tas do what they do: clan approach- self-supervising trams that are responsible for a set of tasks.
