PSYC 3310 Lecture Notes - Lecture 4: Training And Development, Job Analysis, Management System
11 May 2019
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Document Summary
Administrative decisions rewards & punishments union & legal issues. Criterion a standard by which you can judge the performance of anything, including a person. Contamination: actual measures something other than the theoretical. Relevance: actual assesses the theoretical levels of specificity. Criterion complexity quality vs. quantity composite criterion approach. Contextual performance extra, voluntary task to help coworkers & organization. Counts of behaviors or outcomes of behaviors ex: # of accidents per year, # of units produced. Advantages easy to interpret easy to compare tied to organizational objectives in organization records. No clear cut off records can be contaminated often deficient not necessarily controllable. People"s judgments about performance graphic rating form behavior- focused rating form. Behaviorally anchored rating scale mixed standard scale behavior observation. Models of the rating process content of subordinate effectiveness. Distributional errors research shows that behavior- focused ratings alone do not eliminate errors rater training. Rater error training: instructs raters in how to avoid errors.
