NRS 311 Lecture Notes - Lecture 2: Health Literacy, Nonverbal Communication, Health Education
27 May 2018
School
Department
Course
Professor
Health Literacy and Interpreters
Types of Health Literacy
• Level 1: Functional Health Literacy
• Ability to read, write, and understand factual information about health risk
Level 2: Interactive Health Literacy
• Ability to optimize prevention and self-management
Level 3: Critical Health Literacy
• Ability to analyze information and act as individual and community level
Health Literacy Issues Involving Children
• Health literacy education is being included in preschools, daycares, and schools
• Often education needs to be targeted toward both child and parents
Clear Communication Techniques
• Teach-back
• Simple Language
• Speak slowly
• Draw pictures
• Use models
• Limit concepts 1-3 at a time
• Use interpreter if needed
Ways to Improve Health Literacy
• Ask what teaching method works best for the patient
• Translate information to their primary language
• Interactive education is most effective
• Motivational interview
• Universal diagrams
Interpreters
Who?
An interpreter is a member of the healthcare team and acts as a mediator between people who
speak
different languages.
They are certified in medical interpretation or deaf interpretation
When?
An interpreter is used when a nurse or healthcare provider doesn’t speak or understand a
client’s
native or spoken language or is unable to hear the provider – at any time during their care
Critical times in health care include: admission, informed consent, education, diagnostic
discussions/intakes,
decision-making needs, at their request
Why?
So that a nurse/healthcare provider can gain an accurate assessment and develop and
implement an
individualized healthcare plan for the client.
How?
Use them as a member of the healthcare team. Hospitals and clinics are required to have
certified interpreters.
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Types of health literacy: level 1: functional health literacy, ability to read, write, and understand factual information about health risk. Level 2: interactive health literacy: ability to optimize prevention and self-management. Level 3: critical health literacy: ability to analyze information and act as individual and community level. Health literacy issues involving children: health literacy education is being included in preschools, daycares, and schools, often education needs to be targeted toward both child and parents. Clear communication techniques: teach-back, simple language, speak slowly, draw pictures, use models, limit concepts 1-3 at a time, use interpreter if needed. Ways to improve health literacy: ask what teaching method works best for the patient, translate information to their primary language, motivational interview, universal diagrams. An interpreter is a member of the healthcare team and acts as a mediator between people who speak different languages. They are certified in medical interpretation or deaf interpretation.
