MGMT 104 Lecture Notes - Lecture 4: Job Performance, Confirmation Bias, Standard Score
Document Summary
Hiring- the single most important people activity in any organization. Hiring the right people leads to better performance. Both can improve or decline after an employee is hired, but trying to increase ability or motivation is difficult. Skill building is difficult and expensive, and motivating workers who are a bad fit for a job is hard. Attraction/selection/attrition model: you have limited control over the composition of your employees, hiring decisions are never about one person, hiring decisions shape culture and behavior, organizations become homogeneous over time. Ways to fill a position: outside hiring (asa model) Useful for bringing in needed skills/new ideas. Internal promotion (the alternative to the asa model) The hiring challenge: finding to match the demands of the job to the characteristics of available applicants. Steps to hiring people: define requirements establish valid selection processes evaluate results. Identify 3-8 characteristics of top performers in these jobs.
