MAN 320F Lecture Notes - Lecture 5: Sensemaking

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Work group - group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. Work team - group whose individual efforts result in a performance that is greater than the sum of the individual inputs. Problem-solving teams - groups of 5 to 12 employees from same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. Self-managed work teams - groups of 10 to 15 people who take on responsibilities of their former supervisor. Cross-functional work teams - employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task. Virtual teams - teams that use computer technology to tie together physically dispersed members in order to achieve a common goal. Team effectiveness model - context: adequate resources, leadership structure, climate of trust, and performance evaluation and reward systems.

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