33:620:302 Chapter Notes - Chapter 2: Job Design, Mental Models, Social Loafing
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33:620:302 Full Course Notes
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Group- two or more individuals, interacting and interdependent, who have come together to achieve particular objectives. Work group- group that interacts primarily to share information and to make decisions to help each member perform within his or her area of responsibility. No need or opportunity to engage in collective work that requires joint effort. Performance merely the summation of each group member"s individual contribution. No positive synergy that would create an overall level of performance that is greater than the sum of the inputs. Work team- generates positive synergy through coordinated effort. Individual efforts result in a level of performance that is greater than the sum of those individual inputs. Problem- solving teams- members share ideas or offer suggestions on how work processes and methods can be improved; they rarely have the authority to unilaterally implement any of their suggested actions.