ITSS 4370 Lecture Notes - Lecture 14: Technology Company, Capital Asset

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The contribution that it-based resources and capabilities make to helping an organization achieve its objectives. Benefits arise when it enables people to do things differently. Only the business that is, all of a(cid:374) orga(cid:374)izatio(cid:374)"s managers and individual contributes can release the potential business benefits and business value of it. All it projects have outcomes but not all outcomes are benefits. Benefits must be actively managed for value be obtained. Reduce complexity for decision makers by narrowing it organizational capability gaps. Process: enterprise capability wide maturity drive. A process view of it value generation. It"s i(cid:373)pa(cid:272)t o(cid:374) i(cid:374)ter(cid:373)ediate (cid:271)usi(cid:374)ess pro(cid:272)esses o(cid:374) activities in an orga(cid:374)izatio(cid:374)"s value (cid:272)hai(cid:374) Automational effects the efficiency perspective of value deriving from the role of it as a capital asset substituting labor, administration and other costs. Here, value results from impacts such as labor savings, productivity improvements and cost reductions. Informational effects e(cid:373)erge fro(cid:373) it"s capacity to collect, store, process and disseminate information.

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