MGT-330 Lecture Notes - Lecture 1: Market Environment, Organizational Culture

• School: University of Tampa
• Department: Management
• Course: MGT-330
• Professor: Ashley Salaiz

Document Summary

*efficiency: getting work done with minimum effort, expense, or waste. *effectiveness: accomplishing tasks that help fulfill organization"s objectives. Focus on quality in customer service, employee satisfaction, and revenue. Planning: determining organizational goals and a means for achieving them. Organizing: deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom in a company. Leading: inspiring and motivating workers to work hard to achieve organizational goals. Controlling: monitoring progress toward goal achievement and taking corrective action when needed. Managerial skills: technical, conceptual, human, plus motivation to. *who you hire and work with directly affects your company! *produces advantages in sales revenue, profits, stock market returns, and customer satisfaction. External environments: all events outside a company that can influence or affect it. *growing economy provides a favorable environment for business growth. *help companies provide better products and produce more efficiently. *demographic characteristics, general behavior, attitudes, and beliefs of people in a society.