BSAD 120 Lecture Notes - Lecture 5: Equal Pay For Equal Work, Organizational Commitment, Job Satisfaction
Document Summary
Overall, job satisfaction is a collection of attitudes about specific facets of the job. Jobs are more intrinsically enjoyable when work tasks are challenging and fulfilling. Pleasurable emotional state resulting from the appraisal of job experiences: the appraisal responds how you, feel (affect, emotional reactions to your job, think (cognition, calculated opinions of your job) Does not drive customer satisfaction itself (indirectly drives it) Positive impact on life satisfaction: we spend a lot of our lives at work and our identities with our jobs. Increased in job satisfaction ha a stronger impact on life satisfaction. Positi(cid:448)e i(cid:373)pa(cid:272)t o(cid:374) e(cid:373)ployees" commitment and performance: high positive correlation with affective and normative commitment, moderate positive correlation with task performance and citizenship behaviors, moderate negative correlation with counterproductive behaviors. Organizational commitment: desire on the part of an employee to remain a member of an organization.