OTM 300 Lecture 6: Operations Management (1/29)

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Made together following a common process of multiple steps. Made to stock vs made to order. Collection of activities that takes one or more kinds of inputs and creates outputs that are valued by the customer. The amount of the end product we will have. Total time spent by a flow unit in a process, from start to end of process. Take the time that is the longest. Number of units that flow out of the activity or through a specific point in the process or entire process per unit of time. Average time interval between two successful flow units departing the activity or process. Number of flow units within the process boundaries. Activity in the process that has the lowest flow rate. As cycle time is the reciprocal of flow rate, bottleneck is also the activity with the longest cycle time. Flow rate of any multi-activity process is determined by the flow rate of the bottleneck activity.

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