COM 219 Lecture Notes - Lecture 12: Organizational Communication, Scientific Management, Theory X And Theory Y

• School: West Chester University
• Department: Communication Studies
• Course: COM 219
• Professor: Gesualdi

Document Summary

A group of people committed to working toward accomplishing a collective goal or mission. *you can be in a group but not an organization an organization is trying to accomplish a goal and mission. How can this part of the org function better so this part of the organization functions better. You need people working who are specialized. Standardize the job > same today as it is tomorrow. Not there to be your friend, they coordinate your tasks and resources. Managers are still in charge but need to motivate workers. Managers must increase internal and promote better external factors. You need to maximize both, must meet peoples needs. According to mcgregor"s theory y: (contrast to scientific management, which he called theory x) Human relations was flawed, workers and goals were seen as separate. Goals should be set with people in mind.