MGT 210 Lecture Notes - Lecture 1: Henri Fayol, Knowledge Management, Satisficing
Document Summary
Golden circle- the why, the how, and the what. You want someone to buy into your purpose- the why. People buy why you do it, not what you do . Globalization- larger market, diversity, export goods, overseas assembly. Knowledge management- harness organization intellectual resources (knowledge workers) Service- give customers what they want and meet their needs. Cost competitiveness- keep costs low to attract customers. Technical skills and conceptual and decision skills, interpersonal and communication skills. Management- process of working with people and resources to accomplish organizational goals. Efficient- using resources wise and cost effectively (increase speed, increase quality, reduce cost) Added forecasting- examine future and draw plans of action. Coordinating- bind together and harmonize the effect of the activity. Globalization- offices and production facilities, talent can come from anywhere. Tech change- manufacture goods and services, distribution channel, information service. Collaboration across boundaries- motivate people outside of the organization- serve customers.
