Management and Organizational Studies 1021A/B Chapter Notes - Chapter 6: Performance Appraisal

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Livia Veselka

Document Summary

Performance management : the process encompassing all activities related to improving employee performance, productivity and effectiveness. It includes; goal setting, pay for performance, training and development, career management and disciplinary action. It provides input into other hr systems such as development and remuneration. Performance appraisal : a formal, relatively infrequent process in which an employee"s performance is evaluated along a predetermined set of criteria that is quantified via a formal performance score. It is used in training recommendations, merit based pay increases, promotion and termination decisions. Step 1: defining performance expectations: defining performance expectations and goals is a critical step in employees"s understanding of howe their work makes a contribution to achieving business results. Task performance : an individual"s direct contribution to his or her job-related processes. Contextual performance : an individual"s indirect contribution to the organization in terms of improving the organizational, social and psychological behaviors that contribute to organizational effectiveness, beyond those specified for the job.