SOCSCI 2HR3 Lecture Notes - Lecture 7: Job Performance, Blended Learning, Customer Satisfaction
Document Summary
Identify three recruitment methods: chose two positions you will be writing 15 interview questions (mixed interview style pertain the two applicants, behavioural and situational questions. You build an expectation of what it would be like to work there. By having a good orientation, than you know what it would be really like. Individual identity orientation group: told working at the company would enable the newcomers to express their individuality. They wore them for the duration of employee training 1 month. Where did you hear about it? what would you tell your friends: customer satisfaction ratings much higher for individual group. Cost: which outweighs the other, companies must always consider the costs vs the benefits. The training process (on the exam: 1. Blended learning?, smaller classes or large lecture hall?, how will we be designing it?: 3. Implementation (role out your taking courses as a result of implementation: 5.
