BUAD 200 Lecture 11: Chapter 11 Notes

• School: Mary Baldwin University
• Department: Business
• Course: BUAD 200
• Professor: Cavin Chung

Document Summary

Learning objectives: define communication and understand the communication process, understand and overcome barriers to effective communication, compare and contrast different types of communication channels, develop effective personal communication skills. Learning objectives: define communication, understand the communication process. Communication: process by which information is exchanges between individuals through a common system or symbols, signs, or behavior, 50-90% of a manager"s time is spent communicating. Success on complicated missions at nasa depends on strong communication. Three main functions of communication: transmission of information, coordination of effort. Learning objectives: understand different communication barriers, understand the problem of poor listening and how to promote active listening. Information overload: emotional disconnects, workplace gossip or grapevine, gender differences in communication, differences in meaning, biased. Communication realities: manages can expect, on average, to do only 3 minutes of uninterrupted work on any one task before being interrupted by an incoming email, instant message, phone call, coworker, or other distraction.