MANA 341 Study Guide - Midterm Guide: Frederick Winslow Taylor, Job Design, Scientific Management
Document Summary
Create value for owners, customers and employees. Job design and decisions about organizations are based on scientific studies - scientific management (frederick winslow taylor) Standard procedures (sop), planned work and wage incentives established role of management to maintain stability & efficiency. Design & management of organizations based on impersonal & rational elements (contributed to formation of bureaucratic organizations. Increased global competition (1980s) led focus on customer satisfaction and employee motivation. Technology, internet, data, globalization, increasing work-life balance and growth of knowledge- based industries are forces that led to evolution. Contemporary organization design: learning organization horizontal. The evolution of organization theory & design: efficiency is everything. Job design and decisions about organizations are based on scientific studies -scientific management (frederick winslow taylor) Standard procedures (sop), planned work and wage incentives. Established role of management to maintain stability & efficiency: getting organized. Design & function based on administrative principles.
