Kinesiology 1088A/B Lecture Notes - Active Listening, Body Language, Interpersonal Communication

• School: Western University
• Department: Kinesiology
• Course: Kinesiology 1088A/B
• Professor: Bob Larose

Document Summary

Kinesiology 1088a dr. bob lerose room 4182 thames hall. Process: decision to send message about something, encoding to send the message to the sender, channel through which the message is transmitted to the receiver, decoding of the message by the receiver. Internal response by the receiver to the message. Persuade, evaluate, inform/instruct, motivate/psych up, problem solve/deal with conflict. Sometimes the message may not be received by the person intended, or can get distorted and therefore not transmitted. Therefore, it is important to know how to effectively send the message. Non-verbal- important part of interpersonal communication and comprises 50%- 70% of all communication. Body language- posture, gestures, body position (space) Voice characteristics (pitch, tempo, volume, rhythm, and articulation) Guidelines for sending effective messages: be direct, own your message (i, my, be specific and complete, avoid double messages, state your feelings clearly, separate fact from opinion.