Kinesiology 1088A/B Lecture Notes - Active Listening, Psych, Interpersonal Communication

• School: Western University
• Department: Kinesiology
• Course: Kinesiology 1088A/B
• Professor: Bob Larose

Document Summary

Decision to send message about something- encoding of the message by the sender - Channel through which the message is transmitted to the receiver decoding the message by the receiver internal response by the receiver to the message. Important part of interpersonal communication and comprises 50% of all communication. Sometimes the message may not be received by the person(s) intended, or can get distorted and therefore not transmitted. Therefore, it is important to know how to effectively send a message. Body language - posture, gestures, body position (space) Voice characteristics (pitch, tempo, volume, rhythm, and articulation) A process of focusing on content, intent, and feelings. **paraphrasing (what i hear you saying is let me see if i"ve got this right. *important that you listen and not just hear. *plan or prepare to listen and attend: supportive listening behaviour. Supportive with the sender: value the message. Actively communicate understanding, what they are saying: aware listening.