MB109 Chapter Notes - Chapter 10: Sarcasm, Passive-Aggressive Behavior
5 May 2017
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Conflict is a perceived incompatibility of actions or goals (key word here is perception) What is conflict (part 1) you think you have a problem you think someone said something, the belief of opposing interests. We let things snowball and they eventually become conflicts. Does(cid:374)"t e(cid:454)ist u(cid:374)less (cid:271)oth parties k(cid:374)o(cid:449) that there is so(cid:373)e sort of disagree(cid:373)e(cid:374)t. As you resolve conflicts, you can make the relationship better because you know more. Key elements: opposing interests, recognition of opposition, belief in interference, actions that produce such interference. The belief in opposing interests: does(cid:374)"t ha(cid:448)e to (cid:271)e real just per(cid:272)ei(cid:448)ed. Faulty attributions, you think someone is doing something for a particular reason. Person in front of you driving 65 because they just got a ticket. Comments and criticism are actually the same thing, it depends on your perception: errors concerning the cause behind behavior. Faulty communication: communication can sometimes annoy others.
