COMMERCE 1BA3 Chapter Notes - Chapter 10: Iso 14000, Iso 9000, Pdca
6 May 2017
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Chapter 10 business environment notes: canada is a large industrial company with many major industries. But the nature of business has changed including internet services have increasingly grown: operations management: specialized area in management that converts or transforms resources into goods and services. (ex. About creating a good experience for the customer: using computers is one of they ways the service sector is improving productivity, fa(cid:272)ility lo(cid:272)atio(cid:374): the pro(cid:272)ess of sele(cid:272)ti(cid:374)g a geographi(cid:272) lo(cid:272)atio(cid:374) for a (cid:272)o(cid:373)pa(cid:374)y"s operations. Iso 9000: is the common name given to quality management and assurance standards. Outputs: form utility: the value producers add to material in the creation of finished goods and services. For example, a butcher can produce a specific cut of beef from a cow: process manufacturing: physically or chemically changing the product (ex. Boiling physically changes the eggs: assembly process: puts together components such as egg and toast, continuous process: long production runs (lots of eggs) turn out finished goods over time.
