MDSA01H3 Chapter Notes - Chapter 3: Personalization, September 11 Attacks, Enculturation
Document Summary
Organizations a system (network) of ordered relationships and coordinated activities directed toward specific goals: structure describes the underlying framework that shapes an organization over time, and includes 3 key elements. Hierarchy refers to the specific arrangement of job roles and positions based upon authority within an organization. Differentiation and specialization accounts for the division of companies into units, departments, and positions, each of which performs specific tasks. Professionals are individuals who possess expertise in a particular area or field that allows them to accomplish distinctive tasks of their position. Formalization is the degree to which specific practices must conform to accepted organizational and professional conventions: process reflects the actual substance built upon that framework. Organizational culture the sets of norms and customs, artifacts and events, and values and assumptions that emerge as a consequence of organizational members" communicative practices. Communicative practices: performance are expressive displays that carry symbolic significance in a particular context.
