GMS 401 Lecture Notes - Total Quality Management, Fiberglass, Material Handling

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Process selection: deciding on the way production of goods or services will be organized. Layout of facilities, equipment, design of work systems. Outsource: obtain a good or service from an external provider, if a decision is to buy and not make in the factory, it eliminates the need to produce the part or service. Service examples: crisis management (columbine shootings, hurricane recovery). Job shop: small scale, low volume of high variety customized goods or services. Manu eg: tool & die shop, custom car painting. Batch: moderate volume in lots. using repetitive techniques. Flexible automation manu ex: small bakery, pip style printing service examples: tv show. Repetitive/assembly line: high volumes of standardized goods or services low variety of goods & services. Manu ex: auto assembly, high volume electronics. service examples cafeteria lines, ticket takers. Manu ex: making steel, fiberglass, petrochemicals, generating electricity. Automation: machinery or equipment with sensing devices that enables it to operate.

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