Psychology 2080A/B Chapter Notes -Personnel Selection, Base Rate, Utility

• School: Western University
• Department: Psychology
• Course: Psychology 2080A/B
• Professor: Patrick Brown

Document Summary

Personnel psychology; study and practice of job analysis, recruitment, employee selection and evaluation of employee performance. Organizational psychology; leadership, job satisfaction, and employee motivation. Most research supports a structured format for employment interview this enables interviewers to reach agreement. Search for negative or unfavourable evidence if it is found, the person will probably not be hired. As few as 1 unfavourable impression was followed by final rejection in 90% of the cases. Caution against employment interviewers against forming an early bias. Negative factors: poor communication skills, lack of confidence, low enthusiasm, nervousness, and failure to make eye contact. Positive factors: ability to express oneself, self-confidence, enthusiasm, ability to sell oneself, and aggressiveness. Most important factor: good first impression professional attire, good grooming, aura of competence and expertise, friendliness or personal warmth through nonverbal cues. Female perfume and nonverbal behaviours when used alone, enhanced ratings for the applications when used together, negative reactions. Interviews are the primary tool for selecting employees.