GMS 200 Study Guide - Final Guide: Most Favoured Nation, Total Quality Management, Collegehumor

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

People and their talent, what they know, what they learn, and what they do with it. Knowledge worker: someone whose mind is a critical asset to employers. Intellectual capital: collective brainpower or shared knowledge of a workforce. Workforce diversity: describes differences among workers in gender, race, age, ethnicity, religion, sexual orientation, and able-bodiedness. Prejudice: display of negative attitudes toward members of diverse populations. Discrimination: actively denies minority members the full benefits of organizational membership. Glass ceiling effect: an invisible barrier limiting career advancement of women and minorities. Globalization: worldwide interdependence of resource flows, product markets, and business competition. We live and work in a technology-driven world, Ethics: set of moral standards of what is good and right in one"s behaviour. Portfolio worker: someone who always has the skills needed to readily shift jobs or careers. Organization: a collect of people working together to achieve a common purpose. Open system: transform inputs from the environment into product outputs.