Management and Organizational Studies 1021A/B Chapter Notes - Chapter 1: Human Resources, Professional Employer Organization, Total Quality Management

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Kevin Thompson

Document Summary

Employee: contract workers, people from other organizations who are working on a project, etc. Sourcing, attracting, hiring the ppl w/ the necessary skills and background: training and development. Developing and administering pay and benefits programs that will attract and retain employees: occupational health and safety. Ensuring that the safety and health of employees are maintained: employee and labour relations. Ensuring that there are +ve and constructive relations b/w the employees and their supervisors or managers and/or union representatives. The line manager and supervisor is the key link b/w the employee and the organization. *focus on individual needs of the employees: the partnership of line managers and hr professionals. Role of the line manager. Managing people depends on effective supervisors and line managers. Role of the hr professional. Primary role: help equip the line manager w/ the best ppl practices so that the organization can be successful.