ITEC 4030 Lecture Notes - Business Process Management, Business Activity Monitoring, Business Process

• School: York University
• Department: Information Technology
• Course: ITEC 4030
• Professor: all

Document Summary

Itec 4030 winter 2011 peter khaiter. Lecture 7 using computer-based applications to redesign business. Activities: examine alternative it (and it) integration options, adjust process design, plan process implementation. Key participants: is design team + bpr team. Focus on the design of it solutions that: support/shape critical bps (such as procurement, production and sales, allow for business integration (bpms, eai, erp, etc. ) A business process is a coordinated chain of activities [ ] consisting of: human activities (also known as human workflow, business system (it) activities (also known as automated activities, combination of human and systems activities. Map it (and required data) to each task in the redesigned business process. The role of it in a redesigned business process is to: support/shape that business process, provide for the: Execution of the redesigned process and the capture the process execution data. Business activity monitoring (i. e. set of reporting tools for process owners/managers)