COMM1040 Study Guide - Active Listening, Psychological Abuse, Jargon
Document Summary
Some researchers think of the words conversation and interpersonal communication as synonymous: conversation: relatively informal social interaction in which the roles of speaker and hearer are exchanged in a nonautomatic fashion under the collaborative management of all parties. The conversation process: convenient to divide up conversation into chunks or stages and to view each stage as requiring a choice as to what you"ll say and how you"ll say it. To preview the message: feedforward messages are used to preview the content, the importance, the form or style, and the positive or negative quality of the subsequent messages. To disclaim: the disclaimer is a statement that aims to ensure that your message will be understood as you want it to be and that it will not reflect negatively on you. Positive-negative: positive feedback tells the speaker that he or she is on the right track and should continue communicating in essentially the same way.
