Psychology 1000 Lecture Notes - Voicemail, Fax, Collaborative Software

• School: Western University
• Department: Psychology
• Course: Psychology 1000
• Professor: Mark Cole

Document Summary

Interdependence, norms: performing, task accomplishment, achievement, creativity, mutual assistance, adjourning, rites and rituals, ceremonies and parties, emotional support. Norm development: regulate behaviours that are considered at least marginally important to their supporters, individuals develop attitudes as a function of a related belief and value, attitudes affect their behaviour, similar beliefs and values can expect them to share consequent attitudes; attitudes (cid:224) norms, norms: collectively held expectations. Counteract social loafing: individual performance more visible small groups, make sure the work is interesting intrinsic motivation, increase feelings of indispensability training and status system to provide group members with unique inputs, increase performance feedback, reward group performance. Challenges: trust difficult to develop since usually through physical contact, miscommunication non verbal cues, sarcasm, etc (avoid humour or metaphors, isolation people need companionship or they will feel isolated, high costs technology and maintenance costs 24 hours, management issues hard to assess individual performance, diligence, fairness.