BUS 237 Chapter Notes -Business Process Automation, Business Process, Transaction Processing

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 237
• Professor: Zorana Svedic

Document Summary

Business process is important because it central to every organization. It helps organization deliver goods/services to customers earning profit (achieving goals) We increase our value in the economy by understandings how things are put in place and interact with others. Sometimes called business system is a network of activities, resources, facilities, and information that interact to achieve some business objective. A set of activities needed to produce response to a stimulus applied to an organization. There are different types of business processes: inventory-management processes, manufacturing processes, sales processes, and customer-support processes. Complex business processes are usually manually generated. Facilities: things that you can store data and information in (structures: example: inventories and databases. Data that tells something relevant to the user. Data: recorded facts and figures with no meaning. Characteristics of good information: accurate: complete and correct data based so we can rely on the information to make the best decisions.