COMM 320 Study Guide - Iden, Plain English, Active Voice
Document Summary
Global communication: success comes from flexible & sensitive dealing with individuals. Changes in work place: ways of processing and communications. People in different countries = have different customs, lifestyles, religions (hard to do business) Global markets: increased communication and transportation systems. Flatter hierarchies: employees at all levels must have good communication skills. Teleconferencing and videoconfr: people conduct meetings all around world. Critical thinking: opinions back by reason and evidence. Oral and communication skills as you move up the ladder. Communication: transmission of info and meaning from 1 person to another. Communication is successful when (idea/*meaning?) is transmitted. Frame of reference: a word (nova) has different meaning in different language. Example of channels :email, cellphones, letters, memorandum. Decoding = carefully reading to determine what boss wants me to do. Feedback that"s a great idea, lets give it a try. Best feedback is descriptive if i understand you correctly, . Barrier to communication failure to recognize different frames of reference.
