COMMERCE 2KA3 Chapter Notes - Chapter 2: Data General, Management Information System
18 Jan 2012
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Document Summary
Business processes as discussed earlier refer to the manner in which work is organized, coordinated, and focused to produce a valuable product or service. Business processes are concrete workflows of material, information, and knowledge sets of activities. Business processes also refer to the unique ways in which organizations coordinate work. Every business can be seen as a collection of business processes. Information technology enhances business processes by increasing efficiency of existing processes and enabling new processes that can transform the business. Transaction processing systems (tps) provide such information as sales, receipts, cash deposits, payroll, credit decisions, and the flow of materials in a factory. This allows managers to monitor status of operations and relations with external environment. It serves on operational levels and predefined, structured goals and decision making. Management information systems serve middle management, providing reports on firm s current performance, based on data from tps.
